Achieve Lasting Process Improvement: Reach Six Sigma Goals without the Pain
Author: Bennet Lientz, Kathryn Rea, Bennet P. Lientz, Kathryn P. Rea
List Price: $59.95
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ISBN: 0124499848
Publisher: Academic Press (June, 2002)
Sales Rank: 485,296
Average Customer Rating: 5 out of 5
Customer Reviews
Rating: 5 out of 5
very useful advice and tips for improving processes
Six Sigma is a very good methodology but expensive and difficult to apply in many cases. This book gives an approach that can be employed by organizations with limited resources. Some good features about the book-- practical tips from a wide variety of experiences, addressing process change after improvements have been made, and dealing with political, social and cultural factors that restrict and affect change. The authors clearly have had a wide range of different companies to draw upon. Many six sigma books offer only methods that apply to someone with a lot of resources--this book is much more realistic. The book has separate chapters dealing with management, business, and work issues as well. Easy to read. Similar Products
Six Sigma Business Scorecard : Creating a Comprehensive Corporate Performance Measurement System
Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
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