Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance

Author: Robert C. Camp
List Price: $34.95
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ISBN: 0873890582
Publisher: American Society for Quality (May, 1989)
Sales Rank: 122,731
Average Customer Rating: 5 out of 5

Customer Reviews

Rating: 5 out of 5
Excellent how-to book on benchmarking - worth every minute
Camp does a marvelous job of providing the reader with the why's and wherefore's of the benchmarking process. Very easy reading yet quite complete and informative on the methodology and the use of benchmarking analyses.

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