Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness
Author: H. James Harrington
List Price: $28.95
Our Price: Click to see the latest and low price
ISBN: 0070267685
Publisher: McGraw-Hill Trade (01 April, 1991)
Sales Rank: 48,087
Average Customer Rating: 3.5 out of 5
Customer Reviews
Rating: 2 out of 5
More Info.
I rate it a 2 because it didn't give that much information. Some people just don't have enough money to go out and buy books. Especially young adults on a fixed income. When I come to the internet I expect to learn and read, not spend my money. Thank You
Rating: 5 out of 5
This is the essential Quality book.
This book is a great investement. This book explains much more than Business Process Improvement, it also breaks down the sub categories of Quality management into easy to digest pieces. Harrington makes the complex/theoretical Quality "mechanics" easy to understand. He explains today's business trends which can help any business become more productive. Manufacturing Industries have been using these Quality techniques for years and Harrington helps any business adopt these "tried & true" measures. I recommend this book to anyone who is in the Quality field, or for anyone who is embarking in TQM.
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Book Index