Contact: Customer Service In The Hospitality And Tourism Industry

Author: Donald M. Davidoff
List Price: $77.00
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ISBN: 0138089167
Publisher: Prentice Hall (08 November, 1993)
Sales Rank: 528,697
Average Customer Rating: 4 out of 5

Customer Reviews

Rating: 4 out of 5
Contact: Customer Service In The Hospitality And Tourism Ind
Very well written. Simple and practical information for both students and practioners in the service industry.

A lecturer's/instructor's manual would be a welcome addition to the book. Is one available?

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