Continuous Improvement Tools

Author: Richard Y. Chang, Matthew E. Niedzwiecki
List Price: $20.00
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ISBN: 0787950815
Publisher: Jossey-Bass/Pfeiffer (06 August, 1999)
Sales Rank: 410,920
Average Customer Rating: 5 out of 5

Customer Reviews

Rating: 5 out of 5
Wonderful and portable idea book and reference
This slender little book is a handy desk guide that covers some important continuous process improvement tools. It gives a quick "how to" for the following tools that are the foundation of CPI: Tree, Pareto, Sequence Flow, Process Flow, Scatter, Run, Control and Histogram.

Granted, the run and control charts would merit a book unto themselves, but that misses the point of this book - it's a handy reference and idea book that takes up little briefcase space for consultants or desk space for anyone who is involved in CPI or measurement and analysis of any kind. I take mine with me when I am working on projects at client sites, and have found it invaluable when I am developing processes and procedures because it gives me ideas when I am writing the measurement sections of those documents.

I give it five stars for clear descriptions packed into a slim book and its thorough coverage of some of the most important tools available to a CPI practitioner or consultant.



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