Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone
Author: Stephen Coscia
List Price: $15.95
Our Price: Click to see the latest and low price
ISBN: 1578200466
Publisher: CMP Books (November, 1999)
Sales Rank: 79,909
Similar Products
Delivering Knock Your Socks Off Service
Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service
Telephone Skills from A to Z: The Telephone "Doctor" Phone Book (Fifty-Minute Series Book)
The Big Book of Customer Service Training Games
Great Customer Service on the Telephone (The Worksmart Series)
Book Index