General Electric's Six Sigma Revolution: How General Electric and Others Turned Process Into Profits

Author: George Eckes
List Price: $29.95
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ISBN: 047138822X
Publisher: John Wiley & Sons (10 November, 2000)
Sales Rank: 53,570
Average Customer Rating: 4.71 out of 5

Customer Reviews

Rating: 3 out of 5
Highly Recommended!
George Eckes' experience in quality control includes an instance where he had the temerity, just out of college, to ask W. Edwards Deming, then an octogenarian, to elaborate on his views about quality. "Those are the most stupid questions I have ever heard! Go read some of my books," the cantankerous quality czar responded. No one reading this volume can doubt that Eckes has done his homework ever since. His blend of experience, theoretical expertise and common sense make this a very effective Six Sigma manual, although it is a little light on case studies. One of the book's most valuable elements is Eckes' keen analysis of the pitfalls that can flush all your best Six Sigma intentions down the tubes, even as a row of consultants tell you it is a panacea for all your woes. We recommend this book to anyone who is about to call a consultant and venture into the Rasputin world of Six Sigma.


Rating: 5 out of 5
Once , Twice, Three Times Over
As an Organizational Development consultant I had heard of Six Sigma. I knew that it had to do with quality-but that was about the extent of my knowledge. Then, I came across this book by George Eckes, The Six Sigma Revolution. I must confess I am on my third reading of this book. No, it's not that I'm slow-quit the contrary. It is simple that George supplies the reader with so much information-it's not something that a beginner will be able to absorb all at once. Let's remember Mr. Eckes is a Six Sigma expert. My first read was for general understanding and pleasure. Pleasure? Yes, this book was a pleasure to read. I must admit I was expecting and ready to delve into a highly techno-speak, two cups of coffee to stay alert book. George you surprised me! You give the reader real business and personal examples of Six Sigma concepts so that even the beginner can grasp what Six Sigma strategies and tactical components are all about. For example, what better way to learn about DOE then through Eckes mother-in-laws'lasagna recipe. George shows the readers what is needed to be in place before an organization even considers implementing Six Sigma, through holding the gains that Six Sigma achieved. I have read two other books on Six Sigma since picking up George Eckes, The Six Sigma Revolution. One, was a cute fable about implementing Six Sigma, this added nothing to my knowledge. And the other, let's just say that I don't have enough coffee in the pot to make it through the book. George your books takes center stage in my learning and understanding the power of Six Sigma. When done right you show us all it will be nothing less than a revolution.


Rating: 5 out of 5
5 Stars= Six Sigma
Having read or attempted to read an assortment of books on Six Sigma, I must say this one was an easy, informative read. The book reads like what it is, written by a person who has taught people Six Sigma skills for years. The author seems to have used Six Sigma tools on his teachings. He has found out what areas people have had trouble comprehending and has come up with easier ways of explaining it or provides examples.
Could you read this book and come away knowing everything about Six Sigma there is to know. No, but this book will keep you interested, give you an excellent start. You could accomplish quite a bit with the tools provided here.
I would strongly recommend this book to anybody interested in Six Sigma. If you are in business today and aren't aware of the ideas of Six Sigma you are missing out.
I do have to admit to being a follower of W. Edwards Deming management methods for years and have always had a problem with Six Sigma "gurus" not admitting to using many of his ideas. I'm sure it helped win me over to see George Eckes giving Dr. Deming credit where credit is due.

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