Great Customer Service on the Telephone (The Worksmart Series)

Author: Kristin Anderson
List Price: $10.95
Our Price: Click to see the latest and low price
ISBN: 081447795X
Publisher: AMACOM (November, 1992)
Sales Rank: 8,988
Average Customer Rating: 5 out of 5

Customer Reviews

Rating: 5 out of 5
Customer service rescue me book
This book was absolutely what I have been looking for. It has assisted not only me, but the customers that I work with on a daily basis. Thanks for such great information and Rescue.

Similar Products

Delivering Knock Your Socks Off Service
Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service
Telephone Skills from A to Z: The Telephone "Doctor" Phone Book (Fifty-Minute Series Book)
Coaching Knock Your Socks Off Service
The Big Book of Customer Service Training Games


Book Index