High Performance Benchmarking: 20 Steps to Success

Author: H. James Harrington, James S. Harrington
List Price: $12.95
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ISBN: 007026774X
Publisher: McGraw-Hill Trade (01 December, 1995)
Sales Rank: 68,753
Average Customer Rating: 4 out of 5

Customer Reviews

Rating: 4 out of 5
This book is a must for the beginner.
After completely read this book, it will give you clear for the beginning of Benchmarking from where it is, what it is and how it can be used. This book will play a significant role to the newcomers who now want to access to the field of Benchmarking. Not only does Benchmarking provide the obvious pros and cons in your organization, but it also gives us to efficiently pave the way to the highly competitive business. Nowadays If we first know what and how we are striving to the survival, Benchmarking is the reasonable solution. When added 20 Steps prepared by H.J. Harrington, It will be the kernel of Benchmarking without hesitation

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