How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You Want
Author: Meryl Runion
List Price: $12.95
Our Price: Click to see the latest and low price
ISBN: 0071424857
Publisher: McGraw-Hill (10 December, 2003)
Sales Rank: 19,859
Average Customer Rating: 4.75 out of 5
Customer Reviews
Rating: 5 out of 5
Powerful!
I love it! It's immediately practical and useful. I learned how to respond to my critical boss, assertively address a backstabber, and most importantly, convey my anger and disappointment without blamin the other person. That lesson alone was worth way more than the price of the book. What a value! I'm using what I learned in this book every day.
Rating: 4 out of 5
The basics of good communication skills
Although the title might lead you to think this is a book on creating the correct powerful phrases to improve your writing that is not what the book is about. This is a book about oral communication and how to express yourself in a manner that is non-confrontational and yet lets the other person know what you think. Meryl Runion discusses phrases that kill and cause the recipient to lose respect for you and your message as well as positive phrases to express yourself. She devotes a chapter each to various situations where power phrases could be used. Examples of some of those situations include using them to perfect a connection, to say what you think, to say what you feel, to make powerful requests, to refuse what you don't want, to get people to open up, to apologize without groveling, to respond to unkind criticism, to handle angry persons, to express anger, to handle disagreements, and to address issues. "How to Use Power Phrases" is a book on verbal communication and responding appropriately to various situations and is a recommended read.
Rating: 5 out of 5
Excellent Book!
Meryl Runion has crafted an excellent resource that has relevance for every person who picks it up. She has a gift for finding the rights words for all those difficult, touchy or uncomforatable situations we find ourselevs in on a dialy basis. The book shows you how to change your approach to actually accomplish your goal - not to make thing worse. She points out that we are pre-programmed to utter responses that can be confrontational, defensive and often counterproductive. Best yet, she illustrates actual situations and shows the right and wrong things to say to make the point and get results. It's written in a very conversational tone and is remarkably inexpensive. This is a great book to by your bedside and read a few chapters each night. Use a highlighter! It's really great. Similar Products
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