Information Systems Policies and Procedures Manual (2nd Ed)
Author: George Jenkins
List Price: $96.00
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ISBN: 0132558459
Publisher: Aspen Publishers, Inc. (January, 1997)
Sales Rank: 43,383
Average Customer Rating: 1.8 out of 5
Customer Reviews
Rating: 4 out of 5
I found the book to be an excellent source of information.
The book is an outline of information that assists you in improving your department/office without tying you down in one specific method. This allows one (along with that of their peers and subordinates) to relate their previous work experience(s) to an information systems environment. Items such as IS procedures, policies, and organization; shipping/receiving, inventory control; technical publications library procedures, and training, to name a few, are discussed in this not overly specific method so commonly desired by others. With this outline one can quickly put together a specific plan tailored for their own environment.
Rating: 1 out of 5
Missed the Mark?
Dr. Jenkins may have 23 years as a IS practitioner and published numerous articles but on this book he clearly missed the mark. The book does provide some very general and generic information an IS manager might use but all-in-all it is a dougnut that is all hole. What this book lacks are specific examples of policies, procedures and, "real world" examples of their benefits and ROI's. Considering that the book contains the FY2000 supplements on CD it is very disappointing that Dr. Jenkins did not take the time to include examples of policies and proceedures in MS Word or PDF format that IS managers could easily load and modify to meet their own corporate needs.
There is also a lack of information on "why" things are important to include or to leave out. The result is that this book focuses on a hodge-podge of random theories creating a sort of theory stew, instead of providing a meat and potatoes platter relating the theories to "real world" facts, situations, and examples. I realize that no book can contain all the policies and procedures suited to my own corporation, none-the-less I am disappointed that this book did not provide a better basis for me to work from.
End thought: "I could have saved the money on this book and gotten the same information from common web sites."
Rating: 1 out of 5
The original book is a dud, why add insult to injury?
Prentice Hall may have found a title that many IT professionals are interested in, but, unfortunately, the content of the original book is far from practical and shows little REAL WORLD experience. Why Prentice Hall created a supplement is beyond me? Similar Products
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