Implementing Global Performance Measurement Systems
Author: Ferdinand Tesoro, Jack Tootson
List Price: $45.00
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ISBN: 078794744X
Publisher: Jossey-Bass/Pfeiffer (November, 1999)
Sales Rank: 223,248
Average Customer Rating: 5 out of 5
Customer Reviews
Rating: 5 out of 5
Great resource for HRD/HPT practitioners and trainers
The book is a great resource for practitioners and trainers (especially those who are just starting) who are familiarizing themselves with the scope, processes, and issues involved in planning, developing and implementing a performance measurement system. It provides a comprehensive overview of performance measurement and related terms as well as illustrates succintly the relationship between theory behind measuring performance in business and industry, and practice related to performance improvement. The four steps that the authors outlined as their cookbook approach exudes simplicity of ideas that anybody involved in training and development, HRD, etc., can relate. The use of a case throughout the book provides a common thread that grounds you, the reader, to reflection and application mode as you attempt to make sense of how the analysis tools can be used in your own practice. Definitely a good buy and a great addition to a consultant's library. For those who are thinking of consulting or working in areas involving performance improvement, the book is definitely something you need to have -- great "how-to" content, usable tools, simple layout and easy to read.
Rating: 5 out of 5
Excellent Resource
As with any "Cookbook" the results of your efforts will be directly proportional to the quality of the ingredients you use. This book provides clear guidelines and examples on the right ingredients and how to measure them. It is easy to follow - providing clear, concise methodolgy for global performance metrics which are applicable in a variety of business settings.
Rating: 5 out of 5
A great resource! Total Performance Measurement "A to Z"!
As an 18 year Human Resource practitioner, both on the corporate and consulting side, I've had to sell "big ideas" in many companies to numerous business leaders. This book contains, under one cover, a complete, thorough and tested methodology to form the building blocks to not only sell the ideas, but also to measure the outcomes for even better future programs.The tools provided in the CD are excellent and make the book a valuable resource that you'll find yourself refering to time and time again. I'd recommended this book to anyone serious about making an impact from a Human Resource perspective or any "soft science." A must read in today's competitive environment where companies don't have time to not get the most bang for the buck.
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