Inside the Tornado : Marketing Strategies from Silicon Valley's Cutting Edge

Author: Geoffrey A. Moore
List Price: $17.00
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ISBN: 0887308244
Publisher: HarperBusiness (01 July, 1999)
Sales Rank: 857
Average Customer Rating: 4.21 out of 5

Customer Reviews

Rating: 4 out of 5
Dissecting the Technology Adoption Life Cycle
I found Moore's descriptions of the phases of the Technology Adoption Life Cycle (TALC) very useful:

o Early Market: time of great excitement when customers are technology enthusiasts

o Chasm: early-market interest wanes

o Bowling Alley: Niche-based adoption in advance of general marketplace

o Tornado: mass-market adoption

o Main Street: aftermarket development

o End of Life: leaders are supplanted by new paradigms/technology

The individual chapters on The Bowling Alley, Inside the Tornado, and On Main Street were full of company examples and useful advice and warnings.

The last chapter on Organization Leadership which described the types of recruiting and management talent appropriate for each stage of the TALC contains very valuable advice.

However, I found the gorilla, monkey and chimp metaphors silly and tedious (I had trouble remembering which animal symbolized what). Surely Moore could have found a more descriptive way of indicating the strengths and strategies of the competitors during each of the phases of the TALC.

Primates aside, I will keep this book and add it to my library of professional marketing reference sources. It's worth picking up from time to time to re-read specific sections to refresh your memory. When you're in the "tornado" you won't have time for this kind of reading, so read it now!


Rating: 5 out of 5
Two Invaluable Guides to E-Commerce
Crossing the Chasm (1991) and Inside the Tornado (1995) are most valuable when read in combination. Chasm "is unabashedly about and for marketing within high tech enterprises." It was written for the entire high tech community "to open up the marketing decision making during this [crossing] period so that everyone on the management team can participate in the marketing process." In Chasm, Moore isolates and then corrects what he describes as a "fundamental flaw in the prevailing high-tech marketing model": the notion that rapid mainstream growth could follow continuously on the heels of early market success. In his subsequent book, Inside the Tornado, Moore's use of the "tornado" metaphor correctly suggests that turbulence of unprecedented magnitude has occurred within the global marketplace which the WWW and the Internet have created. Moreover, such turbulence is certain to intensify. Which companies will survive? Why? I have only one (minor) quarrel with the way these two books have been promoted. True, they provide great insights into marketing within the high technology industry. However, in my opinion, all e-commerce (and especially B2B) will be centrally involved in that industry. Moreover, the marketing strategies suggested are relevant to virtually (no pun intended) any organization -- regardless of size or nature -- which seeks to create or increase demand for what it sells...whatever that may be. I consider both books "must reading."ÿ


Rating: 4 out of 5
I don't think we are in Kansas anymore, Toto
This was a groundbreaking book for many readers, who grew up in the pre-Silicon Valley boom days. How could Intel, Microsoft and other high-tech giants seize so much revenue, so fast? What were their marketing secrets and how can you apply them if you are in a new technology business? These are good questions and the description of how the successful companies stayed ahead of their competitors is educational. The rules look simple:
1. Just ship
2. Expand your distribution channels (and leave none unprotected)
3. Drive to the next lowest price point.

To me, this is more like staying ahead of the wave in surfing rather than riding a tornado, but whatever the metaphor, these are accurate descriptions of how high growth companies kept their products rolling and revenues coming in during high-demand times.

But do any of these rules apply to staying ahead of the competition during the lean times? Where have the tornados dropped everyone during the inevitable slowdown after a long, strong period of growth? Look at HP--who drove these rules to high success with the laser and deskjets and unbeknownst to many, took the lead in the home PC market too before the recession hit. Now, when spending on technology has been frozen by corporations seeking to hold costs down during the downturn, how do any of the marketing rules set out by Moore apply?

Well, the author points out that one has to be alert to when a new tornado is coming, though that is difficult. Now, when companies are slowing down is when technology developments in the skunk works are allowed to flourish; R&D has more time to perfect new technologies when there is little pressure to get out in a heated marketplace. Sooner or later, then next tornado is coming and the companies that are ready with strategic partnerships, competitive advantage, proper "bowling pin" positioning of product will profit. Right now may be the Year of the Monkey ("monkeys" compete on low price and low overhead) but the fundamentals have not changed for the next wave of a technology boom.

I like this book for looking at the fundamentals of companies who will be up and coming in the next recovery period, and for setting up marketing strategies for new products we are developing in house at our firm. Who has the best in-house R&D? What are the coming new technologies? Who's positioned to profit--look at the rules put forth in "Inside the Tornado" and see if you can make any predictions.

Recommended reading.

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