Learning to Fly: Practical Lessons from one of the World's Leading Knowledge Companies

Author: Chris Collison, Geoff Parcell
List Price: $24.95
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ISBN: 184112124X
Publisher: Capstone Pub (15 March, 2001)
Sales Rank: 60,923
Average Customer Rating: 4.85 out of 5

Customer Reviews

Rating: 5 out of 5
Learning to Fly soars among KM books
What enables a company to soar in the midst of mergers, reorganisations and technology change? In their book, Learning to Fly, BP Consultants, Chris Collison and Geoff Parcell, share their secret for delivering more with less and positioning the company for future success. What's more important than the company's size, holdings or product lines? It is the use of Knowledge Management (KM) to adapt what others have already learned and dynamically capture and share the explicit and tacit knowledge of your work force as it evolves.

Learning to Fly is both a reference book and a blueprint. Part One: Overview sets the context for and defines knowledge management.

Part Two: Tools and Techniques describes six very useful tools for managing knowledge. I found their inclusion of real-life examples like BP's "Connect" project tremendously helpful in understanding what is involved in building buy-in for a searchable intranet knowledge directory through which all staff can search for people with relevant knowledge and experience.

In Part Three: Today and Tomorrow, the authors share practical advice about embedding knowledge management in the organisation. Appendices guide the reader to resources for inspiration, people and technology. Internet style pages enable easy navigation through and between chapters.

The book has received critical acclaim from a number of industry leaders. It will undoubtedly be received by those of us in the trenches with the same enthusiasm!


Rating: 5 out of 5
A MUST read for all KMer
A uniquely entertaining book, Learning to Fly is written with the right blend of theory and practice. From the start, Collison & Parcell build an honest and caring relationship with the reader that takes you on a journey of understanding the why and the how of knowledge management (KM).

The Chris & Geoff hit on many key issues imperative to a successful knowledge management implementation -

·KM should be focused on business results for business objectives. Emphasizing the importance that organizations don't loose sight of why they are doing KM.

·The explanation of KM as an unconscious competence is an excellent model for organization to use for a self-assessment and then strive to achieve.

·Applying KM holistically through the model of learning before, during and after. Proving that building a learning organization is at the heart of KM.

Learning to Fly does it right! I particularly enjoyed the book's creative layout and the way the lessons learned and proven ways to institutionalize KM in any organization are related through thought provoking stories and reflective exercises.


Rating: 5 out of 5
The Best Yet
Very down-to-earth, applicable guidelines for building a learning environment within an organization. Focuses on tools and techniques and difficult issues of embedding habits of sharing/learning.
I've read a lot of knowledge management books and this is the one our organization is using as a "starting point" for our efforts.

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Book Index