Maverick:Success Story Behind the World's Most Unusual Work Place

Author: Ricardo Semler
List Price: $14.99
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ISBN: 0446670553
Publisher: Warner Books (01 April, 1995)
Sales Rank: 19,881
Average Customer Rating: 4.86 out of 5

Customer Reviews

Rating: 5 out of 5
Semler's model uniquely respects human emotional needs
As a management consultant I found this book very useful indeed - much of it is directly applicable to shop-floor and pressure-politics situations - the 20-page cartoon "rulebook" at the end is more than worth the price of the book itself - buy it! And if you have the guts, apply what it says, too: It's been known for some time that organizations are designed according to "command and control" principles that very poorly match how humans are really built to behave. More complex self-ordering behavior is always observed when any lack of hierarchy exists, and the hierarchies that do emerge tend to be more effective than those that were designed by managers with experience in previous eras. Semler just chose to trust it more than, say, Tom Peters. Prof. Nicholson, head of London Business School recently wrote (in the Harvard Business Review) that Semler's model was the only one to really respect "stone age nature" of human behavior (the many insights from evolutionary psychology that tell us that we're far more often feeling our way through decisions than thinking our way through).

Workplace democracy is not an "experiment" nor a threat to productivity, it's a working fact in a hundred mature industries in a dozen countries - we have applied Semler's principles to systems integration, software development, finance, etc., and his experience is well worth spending a few hours on.


Rating: 5 out of 5
Towards better management
This is one of the finest gifts I have ever received in my life, and from one of the finest gentlemen I have known so far!

A wonderful book to read and an insightful journey into the entrepreneurial experience of a man who is not only a good leader but a wonderful human being too - Ricardo Semler. It is really difficult to carry business and personal life on the same track and yet not mix them together. This was exactly what Mr. Semler has done to his business making sure his employees get benefited too.

There are a lot of multinationals working somewhat on the thoughts and ideas of Mr. Semler but no company achieved the status that Semco enjoys. A company where all human values are respected, where workers are not questioned, where there are no set times to enter office, where there are no dress codes, where employees decide there own salaries, where adults are treated like adults and given the respect they deserve - that is what Semco is all about.

There are unions of workers almost in all organizations - and they are in Semco too, but with a difference. The rules set for unions are absolutely humanistic and makes sure that the decisions of Unions are respected too. This we see in action when the union goes on strike. The rules Semco follows are somewhat different from other companies. These are as follows: -

1.Treats everyone as adults 2.Tell the strikers that no one will be punished when they return to work. Then don't punish anyone. 3.Don't keep records of who came to work and who led the walkout. 4.Never call the police or try to break up a picket line. 5.Maintain all benefits. 6.Don't block worker's access to the factory, or the access of union representatives to the workers. But insist that union leaders respect the decision of those who want to work, just as the company respects the decision of those who don't. 7.Don't fire anyone during or after the strike, but make everyone see that a walkout is an act of aggressiveness.

This is just one example - there are a lot of other things, which makes Semco a real Masterpiece. Semco is a smorgasbord that signifies all possible qualities of a successful business with complete humane values incorporated in its decision-making.

I would suggest this book to every senior personnel in any industrial set-up, to every entrepreneur, to every management student, and to all those who love to read real management and successful stories.

This is in deed a great book and I would suggest it as a must read for even those who are not related to business, because it also teaches the humanistic side of any company whatsoever the business conditions are.

A must read for anybody who loves to read.

Happy reading!


Rating: 5 out of 5
wonderful humanistic approach to business...
I have only reached half-way through this book but am writing this in case I forget later. I have read a few business books and few have touched me as much as Semler's open and somewhat naive style. I am building/managing multiple businesses and this book gives me the guidance to handle people in the right way for effective results. Read the other reviews - nuff said.

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