Making Technology Investments Profitable: ROI Roadmap to Better Business Cases

Customer Reviews

(1) business case development - the authors shine here by showing how to craft a realistic business case that does look at the important factors and benefits. More importantly, you're shown how NOT to write a business case, and common problems with too many business cases that are presented (and all-too-often accepted). This aspect of the book alone raises the bar in business case development.

(2) properly computing ROI that is real - in many organizations ROI is a forbidden word and NPV used instead. One reason for this is it's rarely computed correctly. Before reading this book I used ROI as a quick and dirty gage, but always looked to NPV as the deciding factor when exploring the feasibility to a project or solution. The way the authors expose fallacies of improper ROI computation, and how to avoid them is invaluable, and will restore credibility to ROI as a realistic indicator.

(3) assuring value - the VALUE-on-Demand approach the authors propose is a straightforward method for evaluating, selecting and prioritizing projects. This methodology has no flaws that I can find, and will add structure, clarity and process to governance.

Regardless of your experience, there is much to learn from this book. It can serve as a company 'how-to' guide and standard as is with little-to-no tailoring, and represents the best book I own on business case development and determining ROI. It's also one of the best books on establishing a viable governance program I've read.

Well, I had. And until I encounter this book, it was a struggling process.

This book's step by step method make it all clear how to justify a project, what are the right question to ask, how to get people all aligned. Suddenly a framework appears, a road map indeed that guides all the discussions and leads to conclusion.

The best I like about it is how to get from intangible to tangible. From just premise to prove. How you can justify user request that goes "We want this system because it improve our efficient". "Yeah right, so does dozen others that want to get implemented"

Get this book.

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