Managing Your E-Mail : Thinking Outside the Inbox
Author: Christina Cavanagh
List Price: $21.95
Our Price: Click to see the latest and low price
ISBN: 0471457388
Publisher: John Wiley & Sons (05 September, 2003)
Sales Rank: 64,510
Average Customer Rating: 5 out of 5
Customer Reviews
Rating: 5 out of 5
Highly Recommended!
This excellent short guide to the promise and peril of e-mail reveals some surprising and little-noted facts. Far from creating a paperless office, for example, e-mail has multiplied the paper businesses consume. Along with making communication more convenient, immediate and spontaneous, e-mail has raised false expectations and increased the probability of hard feelings and misunderstandings. If those were the only problems this book spotlights, it would be worthwhile to take it seriously. But author Christina A. Cavanagh additionally offers some frightening examples about the invisible cost of e-mail, measured in terms of employee time and legal risk. The book has a tendency to repetitiveness and prolixity, and many of the recommendations for managing e-mail are familiar. However, We particularly recommends her strong examples, which may convince managers to implement the best practices they may already understand but often ignore.
Rating: 5 out of 5
A Powerful and Practical Guide For All!
A must read for all email users! This book is full of helpful hints to use this powerful communication tool more effectively and efficiently. The lessons learned and tips offered for every day use are equally relevant in the workplace and at home. This is a well researched and written book that quantifies and explains unproductive practices and how to overcome the many traps and temptations we face every day. This book will resonate with managers that have known intuitively that this area needs attention but haven't known how to deal with it.
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