Measuring Organizational Improvement Impact
Author: Richard Y. Chang, Paul De Young
List Price: $20.00
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ISBN: 0787951013
Publisher: Jossey-Bass/Pfeiffer (23 April, 1999)
Sales Rank: 209,844
Average Customer Rating: 4 out of 5
Customer Reviews
Rating: 4 out of 5
Good "how-to" book for establishing performance measures
This is a good introductory book in performance measurement. It offers a team approach methodology for organizations desiring improvement. It is an excellent pratical guide for the novice. Similar Products
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