The book includes many exercises designed to aid with self assessment with regard to understanding one's own ability to communicate and to comprehend the many facets of effective communication. If you are having difficulty in your relationship with your boss, all is not lost. This book can help you put matters into perspective and assist you in understanding the parts which may be missing, but are essential to good communication. I felt, depending on the scenario, some of the exercises may not be realistic to practice as described. One example was an exercise designed to be completed jointly by the worker and the boss - this might seem like a near impossible task in light of a serious communication issue. A worker may prefer taking a bone away from a ravenous dog, rather than handing their boss a questioner to fill out. All kidding aside - I do agree, regardless of the scenario, the exercises are all well suited to help build insight towards the particular facet of communication it addresses.
One insight I had about this book - it seems by it's title and design to imply it was written to cater to the worker's perspective towards understanding how to better communicate with their boss, thus enabling them to 'Manage Upward'. I feel the the book is much more versatile - the concept of 'Managing Upward' is a desirable dynamic for all involved. Managers who better understand the common road-blocks and essential elements to enable effective communication are better poised to produce it in their environment. If you are a boss and detect communication challenges among you and your staff, or you are just interested in fine tuning communication practices within your department, you'll enjoy this guide-book - a combination of unique and tried and true communication concepts. Don't be afraid to hand them out to your staff!
It has all the ingredients I look for in a book:
-- A relevant topic - like most of us, I have a boss.
-- Easy to read - without the fluff.
-- Short chapters I can read in those brief periods of idle time.
-- Practical suggestions I can immediately apply.
The one complaint is there are too many self-assessments. But don't let that stand in your way of a valuable addition to your library.
Not only do I recommend the book for you in dealing with your boss; I encourage you to provide copies for your direct reports.
My supervisor is a perfectionist as the book describes: "Perfectionist
always find a better way to do something, and they have trouble knowing when to stop. They have high expectations for themselves and others."
The job change has reduced my stress and I can now reserve energy for tougher workdays. I enjoy my new job responsibility and can focus on the big picture. My supervisor has confidence in my job skills and my relationships with others.