Mind Your Own Business: People, Performance, Profits
Author: Jim Sullivan
List Price: $16.95
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ISBN: 0971584907
Publisher: Indian Creek Press (January, 2002)
Sales Rank: 81,513
Average Customer Rating: 4.88 out of 5
Customer Reviews
Rating: 5 out of 5
If you only read one book this year, this is it!
Jim Sullivan has done it again! The challenge with many (most) business books today (especially those focused on service excellence), is the lack of actual tools - "how to's" to implement the ideas or concepts presented. Jim's new book is different - it is loaded with information that will sepearte your company from the rest. After reading many of the service excellence books available in the U.S. today, this ranks with the best out there. Remember: "If You Always Do What You Always Did, You'll Always Get What You Always Got." Thanks Jim for helping us once again be the very best.
Rating: 5 out of 5
If you are in the restaurant business, you need this book!
MYOB is a MUST book for anyone who is in the restaurant business. Jim does an excellent job getting to the "bottom line" with important management principles that affect the day to day activities & performances. If you are serious about your business, how to motivate your staff, and ways to improve your profits, I suggest you read this book, then keep it on your desk (forever) as a reference and reminder as to what managers & owners need to do everyday. Your staff & customers will appreciate it! Thanks Jim Sullivan!
Rating: 4 out of 5
Great Book
Interesting way of looking at things can give fresh ideas and thin book was a great read. Similar Products
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