Operations Management: Meeting Customer's Demands with Student CD-ROM
Author: Edward M. Knod, Richard J. Schonberger
List Price: $123.20
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ISBN: 0072460504
Publisher: McGraw-Hill/Irwin (30 January, 2001)
Sales Rank: 584,730
Average Customer Rating: 2.5 out of 5
Customer Reviews
Rating: 4 out of 5
Mixed - good survey and quan, weaker on soft subjects
Fairly good survey book. Having an undergrad operations background, I found this book mirrored the strengths and weaknesses of a more detailed operations curriculum. Book is best in framework and quantitative model overviews, weaker on softer subjects like staffing, project management, & holistic quality.
Rating: 1 out of 5
Highly over-rated . Full of fluff
If your MBA professor offers Schonberger as the answer to 21st Century Operations Management, seek a transfer quick. Obsessed with a touchy-feeling "quality paradigm", there is not enough meat here to frighten off the most zealous vegetarian. The chapters on "managing projects" and "facilities management" are especially shallow. Similar Products
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