Operations Management for Competitive Advantage with Student-CD
Author: Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquilano, Richard Chase, Nicholas Aquilano
List Price: $135.65
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ISBN: 0072845074
Publisher: McGraw-Hill/Irwin (06 May, 2003)
Sales Rank: 47,754
Average Customer Rating: 2.5 out of 5
Customer Reviews
Rating: 4 out of 5
Very Comprehensive Book and CD
This is an excellent text for a graduate or advanced undergraduate course on operations management. The book is very comprehensive, and in the tenth edition the authors have emphasized recent innovations in e-commerce and the internet. The text is well written, with less obfuscation than most books of this genre. The organization is quite good, with numerous graphs, charts and photos to illustrate the thrust of the subject matter. I particularly like the concept of putting key words in blue type in the margins to easily locate the discussions of a particular subject. The other thing that I really like about this book is the excellent applicable case studies cited as examples in the text. This really helped with comprehension on the material. The CD has some expanded Excel spreadsheets, PowerPoint presentations for the various chapters, and miscellaneous other items of interest. In all candor, I have really not used the CD much, but it is a nice resource to have.
Detractors for the book include the degree of statistical background and comprehension that students are presumed to have when they begin using the book, the price of the book (which is driven way up by the lavish full color printing process), and the lack of clarity of some of the illustrations, particularly of the multi-spoke 'activity map' variety.
This is a good book, and I would recommend it, especially to a student with a strong mathematical background.
Rating: 1 out of 5
poor service
I was very displeased with bookbestdeal. I had ordered and paid for a hardback version of the book and I received a paperback version. I went to class and also discovered that our school had listed the wrong version of the book and that I would really nead the ninth edition. I contacted bookbestdeal immediately and they basically stated that it wasn't their problem and that they would not accept a return. Now I am forced to sell the book myself in order to recoupe the money I have lost. Very unprofessional. I will never purchase from them again! Similar Products
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