Ongoing Crisis Communication : Planning, Managing, and Responding

Author: W. Timothy Coombs
List Price: $41.95
Our Price: Click to see the latest and low price
ISBN: 0761913203
Publisher: Sage Publications (03 August, 1999)
Sales Rank: 322,453
Average Customer Rating: 5 out of 5

Customer Reviews

Rating: 5 out of 5
The best guide to crisis management
As both a student and professional of crisis management and communication, I have read countless articles and books on the topic. After a while, they all start to sound alike, and you can begin to wonder whether there's really anything new and insightful out there.

This book is it.

The author compiles research from a vast number of fields, as well as adding some of his own analysis resulting from a distinguished professional and academic career. The final product is the best "holistic" guide to crisis management I've ever read. Although it is a slim volume, it took me a couple of weeks to read, take notes, and reflect on the contents--it's that densely packed with ideas and information.

I personally found that it re-sparked my excitement and enthusiasm for this complex, challenging field.

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