Process Management to Quality Improvement : The Way to Design, Document and Re-engineer Business Systems

Author: Gary Born
List Price: $115.00
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ISBN: 0471942839
Publisher: John Wiley & Sons (06 December, 1994)
Sales Rank: 281,390
Average Customer Rating: 5 out of 5

Customer Reviews

Rating: 5 out of 5
Essential Reading
The author of this book brings analytic ability, wisdom and insight of an exceptional order. It has established itself among the business systems elite as a major contribution. It is highly recommended to all those in process management, quality improvement and business systems as a book that will illuminate and enhance the reader.

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