As an attorney, I found this book to be well written and presented in nonlegal terms whenever possible. Where legal jargon is necessary, the author provides explanations and offers a small but useful glossary. Goodden includes several pertinent case examples, including a thorough discussion of simple steps that can be taken to reduce the risk of a liability claim.
Quality professionals and engineering executives will benefit from reading this book. Its strengths are the author's thorough review of the subject matter and his clear writing style.
I liked this book for its concise discussion of pertinent topics and the detailed case studies. I believe it would be a welcome addition to any engineering professional's library. It should be essential reading for design and manufacturing professionals, and it would also be valuable to business students, particularly at the graduate level.
James Jaquess
Lockwood Greene Engineers Inc
Quality Progress/July 1997