Quality Is Personal : A Foundation For Total Quality Management
Author: Harry Roberts
List Price: $22.95
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ISBN: 0029266254
Publisher: Free Press (28 June, 1993)
Sales Rank: 213,426
Average Customer Rating: 5 out of 5
Customer Reviews
Rating: 5 out of 5
Quality is Personal
This is a life-changing guide to quality in simple relatable terms. I always thought Quality was an enterprise thing and it didn't relate to me, the individual. It has helped me address everything from responding to requests on time to routine exercise and weight control. A must read for anyone who believes in quality principles. Everyone talks quality but to apply it personally is to truly understand the word. Similar Products
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Book Index