Quality Function Deployment: Linking a Company With Its Customers

Author: Ronald G. Day
List Price: $52.00
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ISBN: 087389202X
Publisher: American Society for Quality (August, 1993)
Sales Rank: 420,041
Average Customer Rating: 5 out of 5

Customer Reviews

Rating: 5 out of 5
QFD: Linking a Company with Its Customer
One of a few books on QFD thoroughly explains the steps in developing matrices of QFD: quality planning (house of quality), part deployment, process planning and production planning. An effective guide to develop QFD.

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