Say It Right the First Time
Author: Loretta Ph.D. Malandro, Loretta A. Malandro
List Price: $16.95
Our Price: Click to see the latest and low price
ISBN: 0071408614
Publisher: McGraw-Hill Trade (25 March, 2003)
Sales Rank: 64,539
Average Customer Rating: 4.54 out of 5
Customer Reviews
Rating: 5 out of 5
Finally, The Right Answers.
As someone who has struggled to diagnose the reasons for communication breakdowns, I finally found practical solutions in this book. Essentially, what I realized is that for all of my education, I knew nothing about communicating. Specifically, I learned that words are not factual or literal, but symbolic... I was often trapped by trying to logically respond rather than hearing the underlying emotional message. This book taught me how to turn this around and get to the heart of the issue, and saves me ALOT of time. Having a practical nature, I would rather enjoy the benefits of making my point than being "right". I strongly recommend this book.
Rating: 5 out of 5
Enriched My LIfe!
How great to find a book I can adapt to a retired lifestyle, be
more comfortable in social situations and enrich my life through words." Say it Right the First Time" did just that.A retired widow from North Scottsdale, AZ
Rating: 3 out of 5
Anyone else from Scottsdale?
I wonder what the odds would be of yet another reviewer from Scottsdale, AZ giving this book five stars?I wish Amazon had a better system of cleaning up obvious abuse of its ratings system. I've already suggested a "Ratings Abuse Notification" option through their email customer service which is yet to be acted on. Would be a good idea if readers of Amazon reviews could make it a point to alert others of suspicious book ratings.
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