Service Delivery (It Infrastructure Library Series)
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List Price: $144.00
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ISBN: 0113300174
Publisher: The Stationery Office (May, 2001)
Sales Rank: 91,159
Average Customer Rating: 4 out of 5
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Fundamental IT
The information Technology Infraestructure Library is a set of guidance developed by United Kingdom's Office of Goverment Commerce (OGC). The guidance, documented in a set of books, describe an integrated, process based, best practice framework for managing, delevop in this case, IT services. To date, this book is the only comprehensive, non-propriestary, publicly available guidance fot IT Management in Service Delivery.
So, is primarily targeted at people responsible for managing IT services or IT consultants from enterprise that offers IT review services. Similar Products
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