Root Cause Analysis: Improving Performance for Bottom-Line Results, Second Edition
Author: Robert J. Latino, Kenneth Latino
List Price: $89.95
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ISBN: 084931318X
Publisher: CRC Press (29 April, 2002)
Sales Rank: 69,587
Average Customer Rating: 4.89 out of 5
Customer Reviews
Rating: 5 out of 5
A unique and efective approach
During the past ten years I have worked with a nunber of methodologies in the area of Root cause analysis. During this time I have seen none as effective and cost efficient as the PROACT methodologies showcased in this book.Bob has written a classic RCA manual for all people in all industries. I personally have used both the methodology and software to great effect and would recommend them to anyone.
If you are serious about a reliability growth program in your site, then you need this book!
Rating: 5 out of 5
A very readable book detailing an excellent system
I co-ordinate a root cause troubleshooting clinic at a major engine manufacturer. We have had moderate success with our investigations and have developed several powerful methodologies. This book has taken our procedures one large step further with a coherent, effective method to analyse and document a problem to root cause. The combination of system diagram, logic tree and verification log described in the book is exactly the kind of methodology we needed and is proving very useful. The book is well written and is filled with useful guidelines for such required activities as information gathering and selection of the most productive analyses to perform. I would highly recommend this book to anyone interested in root cause analysis.
Rating: 5 out of 5
Plant Engineering Magazine Senior Editor
Closing the gap between the goals companies set and their actual situations is the overall focus of this book. Written by two experienced executives from the Reliability Center, Inc., the book helps readers identify, resolve, and eliminate the chronic plant floor issues, such as repeated equipment or system failures, that hinder the attainment of organizational goals.Specialists in root cause analysis methodology, the authors discuss the roles of management and a root cause analysis team in prioritizing the problems to analyze, automationg the process, and helping to uncover the physical, human, and latent causes of undesirable workplace events. They point out that the gap between goals and reality that exists in virtually every industry leads to undesirable outcomes, failures, and incidents that siphon profits from the corporate coffers. To close the gap, they explain, companies must reinvent the way they work, understanding why errors occur and how to prevent them.
The book explains root cause analysis, which is a structured process designed to uncover the cause of any undesirable workplace event. The PROACT steps outlined in the book teach companies how to preserve event data, order the analysis team, analyze the data using logic trees, communicate findings and recommendations, and track for bottom-line results.
Case studies are used to illustrate the potential of root cause analysis, showing its effectiveness in particular in steelmaking, customer service, and manufacturing. Software for automating root cause analysis is also discussed. Informative, well-illustrated and well-organized text is worthwhile reading for any plant engineer seeking to understand why errors occur and to eliminate them, and have a direct positive impact on his company's bottom line.
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Book Index