Service That Sells! the Art of Profitable Hospitality

Author: Phil Roberts
List Price: $16.95
Our Price: Click to see the latest and low price
ISBN: 1879239000
Publisher: Pencom (01 January, 1991)
Sales Rank: 30,702
Average Customer Rating: 5 out of 5

Customer Reviews

Rating: 5 out of 5
A FIVE STARS TOOL
This book it is exactly what it says it is. Easy tips that can help you to run your restaurant and improve the service you offer to your customers. It is more for the owner or the manager but it can be usefull to everybody who is working there even the barmen. I recomend it because of the easy language it uses and because it offers practical solutions to everyday problems.


Rating: 5 out of 5
Money in your pocket!
My manager recommended this book to me. I started using the tips inside before I even finished the book. I saw a difference in my wallet immediately! This book makes your job as a waiter/waitress easier and more profitable. It pays for itself in the first night. I recommend it to all our new hires.


Rating: 5 out of 5
A great buy
The best buy I have done since long time.. a hands on tool for hospitality and restaurant professionals.. Packed of tips, hints and the Truth.. I have started using some examples while still reading this book. I think a must for every manager and boss in this industry.. I learned a lot and opened my eyes again, remembered things forgotten and implemented tricks from the book.. this book is every cent worth spent.. And fun reading too.

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Book Index