Smart Services: Competitive Information Strategies, Solutions, and Success Stories for Service Businesses
Author: Deborah C. Sawyer
List Price: $29.95
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ISBN: 0910965560
Publisher: Cyberage Books (April, 2002)
Sales Rank: 449,048
Average Customer Rating: 5 out of 5
Customer Reviews
Rating: 5 out of 5
An excellent survey of business models and changes
Smart Services gathers competitive information strategies, solutions and success stories for service businesses, revealing the many forms of competition in service businesses and covering everything from customer origin and government competition to locating intelligence about people. An excellent survey of business models and changes. Similar Products
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