Stewardship: Choosing Service over Self-Interest

Author: Peter Block
List Price: $19.95
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ISBN: 1881052869
Publisher: Berrett-Koehler Pub (April, 1996)
Sales Rank: 26,221
Average Customer Rating: 4.67 out of 5

Customer Reviews

Rating: 5 out of 5
weLEAD Book Review by the Editor of leadingtoday.org
Business consultant Peter Block is no stranger to controversy. A number of his previous works explored the reaches of transformational management, including his bestselling book The Empowered Manager. In an even bolder way, Stewardship - Choosing Service over Self-Interest offers a dynamic new organizational structure for our young century. Block defines stewardship as "the means of achieving fundamental change in the way we govern our institutions." He believes that stewardship is a choice "to preside over the orderly distribution of power." This means giving individuals at the bottom of the organizational structure the choice on how to best serve their customers, citizens and community". It also means accepting accountability at all levels. Block continues to define stewardship as being accountable to the larger organization by "operating in service, rather than in control, of those around us." His philosophy is centered on a need and commitment to service rather than self-interest.

Peter Block challenges the modern notion of strong leadership and suggests replacing the term with stewardship. His problem with leadership is that he does not believe it has the capability to create fundamental changes in our organizations. He also believes that leadership "inevitably becomes self-congratulatory and over-controlling. We expect leaders to choose service over self-interest, but it seems the choice is rarely made." Perhaps Block would have better made his point by discussing the various philosophies that pass as leadership rather than neatly collecting them all in one term. Indeed, leadership is often a vague and misunderstood term.

Stewardship - Choosing Service over Self-Interest is a book with three parts. The first part discusses the basic concept of stewardship. It highlights the promises offered by developing a passion toward stewardship in contrast to what we experience in traditionally managed organizations. The second part of the book discusses the redistribution of power in a practical way. This controversial section of the book butchers many managerial "sacred cows" and offers a vision of what stewardship can be like in action! Part three examines the reform process and explores how you and your organization can get from where it is today to an environment of stewardship.

If you are one who is not satisfied with the status quo, you will find this book exciting and refreshing. Sometimes written in almost theological terms, Block inspires the reader to expect more from our institutions and ourselves. This book should find itself on the bookshelf of every person interested in the study of leadership.


Rating: 5 out of 5
The most significant business book I've read.
Block demonstrates that centralized control, patriarchy and paternalism in organizations are bankrupt behavior which must be replaced by genuine partnership in which workers are truly empowered and share full accountability for the success of the enterprise. It is a compelling call to at last inject our political and social ideal, democracy, into the way we do business, government, and education. If we can move, even a little way, in this direction of serving and being served, the world will be a better place


Rating: 5 out of 5
Deming All Over Again - We Never Learn
Although he captured me with his initial quote from Shakespeare's Richard III as rationale for a practical means to insure corporate survival, I found Peter Block to be the most refreshing thinker I've yet had the privilege to study. I used this book in a Doc course where we included a fairly lengthy conference call with Block, thus giving our rather small cohort (12 of us) a good opportunity to quiz him on some of the gritty application details. I must admit that I finished the course with a distinct impression that Block may well be the next Deming. Unfortunately, the mistakes of the past seem to be repeating in that although a new generation of managers understands his philosophy and may be buying into it at a fairly respectable pace, the bulk of corporate thinkers are just not willing to jeopardize the thinking that got them into place. The problem is typical....one of my earliest lessons in administrative thinking was a CEO who told us to use that new CQI process because he was going to foster change in our org.....right up to where he told us to find a way to make sure the results of the process met his goals for the org.

There is no doubt that Block is challenging the big thinkers to have the guts to give up the power while still holding the responsibility. Like Deming before him, he's a prophet with a message everybody believes in but few are willing to sacrifice adequately to reap the enlightenment. I'm not a CEO, but I've used his principles fairly successfully the past 4 years, occasionally I can't make it work, but when it does, the results have been spectacular. What's important for me is that I think of myself as a steward entrusted with a valuable resource. There are some great lessons on how to do this in any serious biography of Henry II of England's administrative structure - which established the concept of English Common Law, among other achievements. (By no stretch of imagination could Henry II be considered a modern manager, but his concept of stewardship certainly was as radical in his day as Block and Deming in ours - the lessons of history are worthwhile.)

It's the subtitle of the book that provides the clue to the difficulty of the concept.....Choosing Service over Self-Interest....it's extremely hard to carry this out. Block himself tends to simply inform those who challenge him that he cannot provide assurances of security, that if the outcome were a sure thing there would be no need for commitment, and then he sometimes talks about installing living democracy in organizations in place of autocracy. This is radical.....so radical that the cost of believing is more than most of today's administrators can afford to risk, so perhaps the philosophy will take root in those who are listening now in anticipation of their time. When it finally happens, the world will once again become a better place.

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