Strategic Operations: Competing Through Capabilities

Author: Robert H. Hayes, Gary P. Pisano, David M. Upton
List Price: $50.00
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ISBN: 0684823055
Publisher: Free Press (March, 1996)
Sales Rank: 267,620
Average Customer Rating: 3 out of 5

Customer Reviews

Rating: 3 out of 5
Reaching
A solid work, for the most part. Good distillation of Operatins Strategy. The first half of the book lays out the basics in the right amount of detail. And the second half explores some of the more "interesting" options available to managers today.

While I thought Pisano and company did a good job overall, they seemed to underestimate the power of simply being better than the competition in ALL arenas. This is a strategy that, if achieved, would really make JIT, TQM, and so forth, superfluous. Interestingly, this receives no mention thoughout the entire text.

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