Stronger in the Broken Places: Ten Lessons for Turning Crisis into Triumph
Author: James Lee Witt, James Morgan
List Price: $25.00
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ISBN: 0805070001
Publisher: Times Books (09 October, 2002)
Sales Rank: 383,042
Average Customer Rating: 4.5 out of 5
Customer Reviews
Rating: 4 out of 5
Excellent Book to Learn How to Handle Tough Times
I found this book to be a good outline for handling a crisis. It gets slow sometimes in describing the events the author was involved in but overall the message and points are sound. I struggled a little since he is a Clintonite, having served with Slick Willie and he talks and teaches of integrity while at the same time loving Bubba ... but that doesnt take away from the job hes done at FEMA or the lessons he is passing along. Good book.
Rating: 5 out of 5
Crisis management techniques from an expert
James Witt is the former director of the Federal Emergency Management Agency. In "Stronger in the Broken Places" he takes his knowledge and experiences and develops a plan for dealing with disaster. His experience has taught him that there are four critical times when you can deal with an emergency. The first is to anticipate it as a possibility and prepare for it. The second is once you understand it you can make plans to prevent it or mitigate its effects. The third is when and how you respond to the emergency. And the last opportunity is during the recovery phase. "Stronger in the Broken Places" clearly explains how businesses, communities, or even individuals can work through a potential crisis. Thorough in its coverage of crisis management, it starts with examining your company's values since everything you do will have to be based on your company value system and priorities. From there it follows a logical progression through communication, changing priorities, identifying strengths, keeping employees encouraged and functioning well during a disaster, re-evaluating the plan, etc. One of the best texts on managing through a major crisis, it is filled with multiple examples from real life that make it a truly educational read while driving home the important points. A recommended read for business leaders and others who may be involved in crisis management.
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