The Concierge: Key to Hospitality
Author: McDowell Bryson, Adele Ziminski
List Price: $53.25
Our Price: Click to see the latest and low price
ISBN: 0471528935
Publisher: John Wiley & Sons (17 June, 1992)
Sales Rank: 183,525
Average Customer Rating: 3.67 out of 5
Customer Reviews
Rating: 3 out of 5
This book covers the profession for a job not a business
This book covers the profession for a job not a business. I assumed this book would help you in starting a Concierge Business, but basically it should be purchased if you are thinking about becoming a Hotel Concierge for some of the Hotels that offer this kind of employment.
Rating: 4 out of 5
Objective and Helpful
This book is great. It presents the concierge as a proffesion and gives insights and valuable tips to the many activities and roles that a concierge executes. I would reccomend this book to anyone who is starting a job within a hotel or service position.
Rating: 4 out of 5
Great information to help build and increase service.
This book gave a nice overall of the functions of the concierge and the many duties that one might face. This book is a great start for those starting out in the hospitality industry and want to increase and build service in their hotel. Also, the stories of the concierge are quite enjoyable and help to create an understandment of the job. Similar Products
Entrepreneur Magazine's How to Start a Personal Concierge Service
The Concierge Manual, Second Edition
Ultimate Service: The Complete Handbook to the World of the Concierge
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