The Basics of Process Mapping

Author: Robert Damelio
List Price: $9.95
Our Price: Click to see the latest and low price
ISBN: 0527763160
Publisher: Productivity Inc. (July, 1996)
Sales Rank: 27,094
Average Customer Rating: 2.75 out of 5

Customer Reviews

Rating: 3 out of 5
High level book
Very good but high level and not geared towards any specific type of processes. Good for beginners. very thin book...


Rating: 2 out of 5
It is just real "Basics" for non-engineer.
This book is just good for the one who've never experienced with process mapping before, it just provided the real basics, for anyone who want to get start. The author used examples from transactional process ( sale order), engineer who read and would like to see engineering process map example would not get from this book..

The book focused on 2 types of process mapping methods. I like the points that author brough about the applicaton of process mapping in various areas that highlighted in chapter 6.

Overall I would rate this book for 2, as in engneering expectation.


Rating: 2 out of 5
I'd give it 5 Stars if ...
... it's not much of a book. It's more like apamphlet. It has helped me though, and can make it easier to draw"correct" process flow diagrams. But anyone who has had experience in Process Mapping doesn't need this book! Visio has more information about Process Mapping than this book. AS I said, it is very basic but helpful to glace at, It'd be a lot better if the price was at least half.

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Book Index