This is not a book that calls for underlining and highlighting, but it definitely has value as a basis for reflecting on various aspects of collaboration, and the failure of collaboration, within enterprises.
The book is written strictly from the perspective of people and perceptions. It does not have a technical or a financial side and this was disappointing. It would have been more useful to have a book that fully integrated human, technical, and financial success stories and failure stories to present an integrated picture of collaborative work principles in a global economy using the Internet as the backbone for collaborative work.
The book is well-written, the figures are useful, and I recommend it to anyone who wants to sit quietly on an airplane and think about the authors' subtitle: why links between business units often fail, and how to make them work.