The Change Agents' Handbook: A Survival Guide for Quality Improvement Champions
Author: David W. Hutton
List Price: $38.00
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ISBN: 0873892879
Publisher: American Society for Quality (1994)
Sales Rank: 61,038
Average Customer Rating: 5 out of 5
Customer Reviews
Rating: 5 out of 5
An Exhaustive Guide For Managing Change
David Hutton has created an outstanding resource for those responsible for managing change within their organizations. This book is not just for Change Agents . . . I recommend it for all leaders in any organization. The subtitle, "A Survival Guide For Quality Improvement Champions" is on the money. This book covers it all!
Rating: 5 out of 5
Best book on process improvement I've ever read
In my opinion, this is the best book on process improvement on the market today. It takes up where so many other books fear to tread and deals with practical issues of organizational dynamics. An excellent companion volume to the CMM, SPICE, or other technical framework.
Rating: 5 out of 5
Essential guide for companies seeking excellent performance
Virtually every company or organization can benefit by engaging in a quest for excellence. David Hutton's book paves the way by explaining the opportunities and pitfalls which will be encountered. Success does not just happen. It must be planned, then plans must be executed, results measured and there must be followup. The Change Agent's Handbook covers it all. David explains the vital role of management and realizes how important it is for them to be continualy engaged. If you plan to make significant strides toward excellence read this book then keep it handy as a reference document. I have worked extensively with David and have watched him place into practice that which he preaches. Similar Products
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Book Index