The Call Center Dictionary

Author: Madeline Bodin, Keith Dawson
List Price: $19.95
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ISBN: 1578200954
Publisher: CMP Books (February, 2002)
Sales Rank: 49,245
Average Customer Rating: 5 out of 5

Customer Reviews

Rating: 5 out of 5
The Call Center Dictionary
El uso del diccionario es con fines de ampliar mis conocimientos de centrales telefonicas para optener un mayor rendimiento academico en el desarrollo de mi ptoyecto de tesis de grado para optar al titulo de Ingenieria de sistemas.

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