The Information Paradox: Realizing the Business Benefits of Information Technology

Author: John Thorp
List Price: $34.99
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ISBN: 0070926980
Publisher: McGraw Hill Text (September, 2003)
Sales Rank: 76,471
Average Customer Rating: 3.67 out of 5

Customer Reviews

Rating: 5 out of 5
Highly Recommended!
John Thorp's book recalls Mark Twain's definition of a classic as "a book you want to have read but don't want to read." If you're an executive with control over your company's information technology purse stings, you probably don't want to read a book this detailed in the intricacies of IT, which is exactly the reason that you should. Thorp's initial premise is that many IT investments never pan out in part because the people that are signing off on them have absolutely no idea what to expect. This book will give you a clue, but don't expect to enjoy it. It's dense with IT terminology, change and program management strategies and valuation techniques. We [...] recommend this book to all of you professionals who know that you need a better understanding of information technology, even if you won't admit it. Don't put off reading this book, no matter how much you'd like to.


Rating: 5 out of 5
Excellent synthesis of ideas on getting value back from IT
Well-structured well-written thought-provoking book. Good mix of theoretical and case-study materials. Clearly introduces useful models and analytical methods. Applies the balanced scorecard approach to IT value measurement, linked with an emphasis on sound programme management/control to constrain IT costs. The bottom line: a darn good read!


Rating: 1 out of 5
Academic approach to paradoxes: scant advice for management.
This academic book describes a number of apparent paradoxes in business that will be familiar to managers from junior supervisors upwards.

It adopts an unashamedly academic approach to analysing these problems, and uses many charts and diagrams that will almost certainly catch on with management consultants in coming years. A good example is the chart that exaplains IT investment in terms of a matrix composed of Linkage, Reach, People and Time. This chart is interesting and has some relevance to problems in major academic research organisations and helth and safety organisations.

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Book Index