The ISO 9000 Answer Book

Author: Rob Kantner
List Price: $90.00
Our Price: Click to see the latest and low price
ISBN: 0471355909
Publisher: John Wiley & Sons (15 July, 2000)
Sales Rank: 558,914
Average Customer Rating: 5 out of 5

Customer Reviews

Rating: 5 out of 5
An excellent primer in ISO 9000 process and requirements.
In 101 questions and answers, the author explains ISO 9000: what it is and how it works. The book is written in plain language, avoiding technical jargon and "quality speak," and is addressed to mid- to upper management level people that have little if any experience in the quality assurance technologies. ISO 9000 Answer Book is also an excellent reference tool, with extensive cross-referencing to help users obtain the right answers quickly.

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