The Dynamics of Conflict Resolution: A Practitioner's Guide
Author: Bernard Mayer, Bernard S. Mayer
List Price: $39.00
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ISBN: 078795019X
Publisher: Jossey-Bass (15 May, 2000)
Sales Rank: 27,691
Average Customer Rating: 4.75 out of 5
Customer Reviews
Rating: 5 out of 5
The Essentials of Conflict and its Resolution
To understand conflict, attention needs to be paid to the differences in ways individuals approach it. The way people handle conflict is definition of who they are and how they relate to others. People approach to conflict derives not only from their upbringing and how they have been taught to deal with conflict, but their culture plays a key role. Conflict often is generated when people feel disempowered. Power is the currency for conflict whether its exercise is intentional or not; when people are in conflict their power is in play. The choice in conflict is not whether to use power but how to use it. When people try to meet their needs in face of resistance, they are exercising power. The success of conflict depends on part on how much power they are able to muster and how wise they are in using it. The use of power can escalate or deescalate a conflict. It can create resistance or overcome it. People can employ their power to create momentum for constructive dialogue and collaborative negotiations; or they can use it to beat others down and to prevent co-operation. Everyone has a choice of how to use power or how to respond to power; the one choice participants don't have is not having any power at all.This is a very theoretical study on conflict and its resolution. Unlike other texts this delves into the core of conflict and explains it to the detail.
Rating: 5 out of 5
Practical and well written
This book provides a practical, easy-to-follow explanation of conflict resolution. The author uses his practice experience and research knowledge to provide practitioners with a solid understanding of the dynamics of conflict resolution.
Rating: 4 out of 5
worth the money
This is a guide by an author who obviously knows of what he writes. I found this book useful and to the point. I would recommend this book Similar Products
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