1. How do you create a global culture?
2. What are the key components of globalization?
3. How do you create a global mind-set?
4. What kinds of skills should we look for in global managers?
5. Why do some people fail when going overseas?
6. How do we establish a global training program?
7. What experiences should we give our future leaders?
8. Should everyone in the organization become globalized?
9. Is there an order or process in which a company should go global?
10. Where can we go for help as we work toward globalization?
This list inspired me to write this book, for I realized that these questions had no easy answers and that only a handful of companies had resolved even of these issues."
In this context, after defining six components of his "GlobalSuccess" model, Marquardt explores and illustrates these six components, namely corporate culture, human resources, strategies, operations, structure and learning with best practices of more than forty successful global companies, such as : GE, Whirlpool, Colgate-Palmolive, Shell, Coca-Cola, Xerox, FedEx and HP.
I highly recommend this study. As proclaimed by Jack Welch " companies either globalize or they die."