The Leadership Engine

Author: Noel M. Tichy
List Price: $17.95
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ISBN: 0887309313
Publisher: HarperBusiness (20 August, 2002)
Sales Rank: 14,849
Average Customer Rating: 3.91 out of 5

Customer Reviews

Rating: 4 out of 5
EMMP: Central : A very good book to read.
The book "The Leadership Engine" by Noel Tichy, discusses how to build dynamic leaders at every level within an organization. The book focuses on fundamentals of winning organizations and the characteristics of these leaders giving insight into some of the greatest leaders stories. Noel Tichy has researched companies like General Electric, Ameritech, PepsiCo, Intel and Focus Hope.

The book is concise in its contents and is good for intellectual reading. Author has made his best attempt to present conceptually his thoughts about leadership engine by proving the facts that "winning organizations are teaching organizations". Senior leaders take direct responsibility for developing and teaching other leaders. Those leaders have great "teachable point of view" as composed by ideas, values and E3 (Emotion, Energy and Edge). Each of these leaders has their own style of teaching and the technique may vary based on the needs of the organization. Great leaders use stories to teach and communicate their ideas.

The term "Engine" as used by author, illustrates the dynamic potential of the winning organization to teach the leaders and develop future leaders. Noel says, "Many management theories don't buy the argument that leadership engine is the key factor in determining an organization's success. They assert that a winning culture, or efficient work processes, or any number of other ancillary attributes are the sine qua nons for success". But he believes that leadership takes precedence over everything else and one reason leadership take precedence is that leaders are the people who decide what needs to be done and are the one's who make things happen. To accept the fact as represented by author, the research should also include mid sized organizations and opinions of middle layered managers.

The ultimate test of success for an organization is not weather it can win today but whether it can keep winning tomorrow and the day after. The key ability of winning organization and winning leaders is creating leaders. One of the greatest quotes in the book was "Every person in a key position has to see himself or herself as a mini-CEO. They have to conceptualize what has to be done in the same way the CEO has. Then it cascades."


Rating: 5 out of 5
It Can Be Done
The subtitle suggests the book's objective: To explain "How Winning Companies Build Leaders at Every Level." According to the authors, there are certain "fundamentals" common to winning organizations: "First, leaders with a proven track record of success take direct responsibility for the development of other leaders. Second, leaders who develop other leaders have teachable points of view in the specific areas of ideas, values, and something I call E-cubed -- emotional energy and edge....Third, leaders embody their teachable points of view in living stories....Finally, because winning leaders invest considerable time developing other leaders, they have well-defined methodologies and coaching and teaching techniques." Together, these "fundamentals" create the central metaphor in the book: a machine.

As a "machine", an organization consists of separate but interdependent parts; requires lubrication and fuel as well as constant maintenance; and functions best when utilized to serve the specific purposes for which it has been designed.Almost half of The Leadership Engine consists of a "Handbook for Leaders Developing Leaders." In it, the authors provide a cohesive and comprehensive answer to the question "How to create a Leadership Engine?" One useful approach to the "Handbook" is to think of it as a "super" hardware store and you have an empty toolbox. Examine everything available. Select only what is most appropriate for your own organization. Then work with others to assemble the "machine" your organization needs. In doing so, you and they are providing leadership. Your shared obligation is to involve as many others as possible, helping them to become leaders also. If help is needed along the way, it is reassuring to know that the authors have created the equivalent of an operator's manual to help ensure maximum performance of your organization's "leadership engine." Whenever it's time for a "tune-up", you will have the guidance you need.

This is a superb piece of work.


Rating: 2 out of 5
APPEALING AT THE BEGINNING
I read Tichy's ideas for the first time in a Harvard Business Review exhibit which he wrote to be inserted in an interview with Jacques Nassar, former CEO of Ford Motor in an issue from 1997/1998. That exhibit was so illuminating I went just right then to get a copy of the whole book in the library. I should've stayed with the exhibit in the magazine...

The CORE of the ideas of Mr. Tichy is superb. Really. Building a model (a triangle which is not, for one of the corners includes "emotional, energy and edge" and there's is not the sligthest reference in the book why these are bundle together) where he included values, ideas and the emotional side to introduce the discipline of the storytelling in the organization is a premier work intended to give a method to build those stories (World Bank, 3M, Ford and many other companies with a long tradition of strategic planning are working on this line, prefering it over conventional bullet lists, formats and charts but back in 1997, when Tichy's work arrived it was a weird idea).

BUT that's all! If you expect to learn here how to buid the "teachable point of view" (this is how Tichy christened his baby) forget it. At least an useful one. Many water has gone under the bridges since 1997 and there're many subsequent authors with better techniques to teach you to do so. Nevertheless, Tichy's work is a nice model to keep in mind when you build and use the strategic stories. But as a framework... and I've got that in the little excerpt of the exhibit in HBS.

Last, but not the least... the examples. And this REALLY bothered me. Rather than present the teoric foundations for his ideas, in order to let you to figure out how he get there and then let the reader to develop his own path (like Collins&Porras, Tichy's nemesis, did in "Built to last"), Tichy gives an harangue of two or three lines with his ideas and then throw at you a 3-pages example so tailored-made for the concept you wonder if he's not explaining a coyuntural practice in some organization which he happened to hear about or maybe witness now and then rather than give you some new insights about leadership. And that organization, 70% alongisde 250 pages or so, is GE, 20% is AliedSignal's Larry Bossidy (a GE insider) and the 10% are ocassional references to Ameritech or well-konwn leaders so suitable for the day-to-day environment of XXI century business like Martin Luther King and Winston Churchill. Of course you can learn from any leader, that's what metaphors are for, but it's risky at least to compare the deployment of some set of values and ideas in a company with somebody who broadcast alive in the middle of some war. HOW the leaders deploy their messages (not the build of the message, but the media and the selection criteria they used) is a major absence in this book. And when it comes to learn about diagnostics and measures for the performance of his idea, Tichy olimpically come down from the bronco saying "I think the value market is the best measure to keep track of the performance of the company in the long term". And thats's it: one line and a half and keep going repeated like a mantra (I wonder what does Tichy thinks about some market values like Enron' And by the way, Ken Lay wrote in the back of the book a very nice appraisal of this leadership method to succeed in the market...) Which means if you're CEO in a private held company, a non-profit organization, a multillateral banking institution like IMF, a public company far away from the S&P or Dow Jones or the local chamber of commerce, you can implement these ideas but for measures go to the nearest church.

Noel Tichy was director at mythical Crotonville GE Human Developing Center. And the book become for moments a "Thanks my sweet lord psalms choir" to Jack Welch. Who is, no doubt, the best known business leader worldwide today. And Tichy used his previous book (Control your destiny) about the great man to quote himself a lot of times as authoritative source. But with the teorics of the book, it is at least arrogant to place such an emphasis in this company. I mean, if "winning companies" are the ones who win today, tomorrow and the next day by the inheritance and labor of its present leaders, how Tichy knew it would be the case back in 1997? Jeffrey Immelt hasn't been appointed to the office and you simply can't know, even today, 5 years after the book, if Welch revolution will survive him. Tichy made an example of his method and of a "winning company" out of Coca Cola under Goizueta reign, and you can go to ask about all this revolution to his succesors, Doug specially. Welch might well become a sort of Tom Watson, the head of the company Tichy's beat to death every single opportunity he has to the point you wonder if they fired or offended him in some moment: if he couldn't illustrate some point in the book with some real practice, then he explain it by default showing HOW IBM didn't do this or that and ergo fell down... and GE sure has, no doubt, somewhere around the world, even if he can't prove that, but the wonderful market value of the company is enough proof. And by the way.... if you read "Straight from the gut" by Welch himself, you learn many of Tichy' affirmations about his practices are, to be candorous, descontextualized or mistaken.

In short, a very, very good idea with a very, very bad excution in a very, worse package.

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