The Ernst & Young Guide to Performance Measurement For Financial Institutions: Methods for Managing Business Results Revised Edition
Author: Ernst, Young Staff, Ernst & Young
List Price: $80.00
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ISBN: 1557387370
Publisher: McGraw-Hill Trade (01 November, 1994)
Sales Rank: 42,018
Average Customer Rating: 4 out of 5
Customer Reviews
Rating: 4 out of 5
Excellent, both on banking and project management aspects
This is the only book that covers all of the aspects of performance management in banking : 1. the analysis of performance measurement is very good even though, the coverage of financial data is overweight with respect to the rest of the book 2. the project approach is excellent and the various "pitfalls" described are so true that the people that wrote it necessarily had a good project experience, only problem is that the system architectures described did not evolve with the new edition (the word "data warehouse" is evoked once or twice) 3. As usual with this type of books, the "using the information" chapters are a bit a dry, even thought some interesting ideas are described regarding "customer information" In summary, a must read for any person trying to implement a performance indicators or Balanced Scorecard systm in its bank ("financial institutions" in the title is actually retail or commercial banking) PS : I am not an E & Y employee ... so this is not an advertising review Similar Products
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Book Index