The Outsourcing Dilemma: The Search for Competitiveness
Author: J. Brian Heywood
List Price: $29.00
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ISBN: 0130351318
Publisher: Financial Times Prentice Hall (11 September, 2001)
Sales Rank: 399,215
Average Customer Rating: 5 out of 5
Customer Reviews
Rating: 5 out of 5
A well written A to Z of Outsourcing
Do you work for an outsourcing provider?
J Brian Heywood's book about outsourcing is a comprehensive look at the topic from the perspective of both the client considering outsourcing as a way to improve their competitiveness and the outsourcing service provider. Both types of organisations will gain an invaluable insight into the outsourcing world. The book gives sound advice and backs up the advice with loads of actual examples. The author explains how outsourcing, if handled correctly, has the potential to produce real tangible saving for all types of organisations, not just large ones. He also explains how outsourcing arrangements can fail and what clients and service providers should do to limit their risks of failure.
The book answers the questions:
·Why outsource?
·What are the benefits of outsourcing?
·Which functions should an organisation should consider outsourcing?
·What are the alternatives to full outsourcing?
·How does an organisation choose an outsourcing service provider?
The author argues the case for a 'Business Satellite' approach to outsourcing where the client and the service provider establish a separate organisation that is jointly owned so both can share in the future benefits generated from the outsourcing agreement.
I would say that this book is a must read for any organisation looking for ways to improve their competitiveness in today's market. Similar Products
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