The Qfd Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment

Author: Lawrence R. Guinta, Nancy C. Praizler
List Price: $26.95
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ISBN: 081445139X
Publisher: AMACOM (June, 1993)
Sales Rank: 303,952
Average Customer Rating: 4 out of 5

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Rating: 4 out of 5
Necessary for Beginners...
Quality Function Deployment is one of the most powerful tools for understanding customers' needs and expectations and for converting these into quality characteristics. The QFD book provides a clear understanding of the tool for beginners with its basic language and content.

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