The Quality Improvement Handbook: Team Guide to Tools and Techniques

Author: Roger C. Swanson
List Price: $69.95
Our Price: Click to see the latest and low price
ISBN: 188401559X
Publisher: Saint Lucie Press (01 May, 1995)
Sales Rank: 370,502
Average Customer Rating: 5 out of 5

Customer Reviews

Rating: 5 out of 5
Practical and Useful
This textbook was required reading for a Masters Program. Consequently, I didn't purchase because I wanted to, I purchased because I had too. With that in mind, I found this to be probably the most useful textbook I purchased during my entire course of study. The writing was clear and easy to understand and the practical applications were limitless. I highly recommend this book to anyone attempting to "run" a quality improvement program effectively and efficiently.

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