Verbal Judo : The Gentle Art of Persuasion
Author: George Thompson
List Price: $13.95
Our Price: Click to see the latest and low price
ISBN: 0060577657
Publisher: Quill (02 March, 2004)
Sales Rank: 42,709
Average Customer Rating: 3.67 out of 5
Customer Reviews
Rating: 5 out of 5
A "Must Read" for anyone who deals with "difficult people."
I read most of "Doc Rhino's" book at the airport and on the plane while returning from being trained as a Verbal Judo instructor. This is absolutely the best work on handling "difficult people." Whether it's an irate customer, a moody adolescent, or an arrestee with a nasty attitude, Dr. Thompson's teaching gives you the tools and knowledge to win every time, and look and sound good doing it.
Rating: 4 out of 5
A great place to start learning how to communicate better
With 23 years in corrections, I was amazed how much I learned from reading this book. A person may think they are an excellent communicator, but in reality we all can improve our skills. I have put this book to good use in teaching professionalism and ethics to new corrections recruits. In a prison setting the most valuable (or dangerous weapon) we possess is our mouth. It is true that 98% of our job/day is verbally communicating with people. I know it will be better and more effective communications in the future from reading this book. The examples and life experiences really illustrated Dr. Thompson's message.
Rating: 5 out of 5
Great Content, but you might already know it
This basically teaches you what most veteran cops or experienced business men probably already know. If you've been around and are successful at what you do, you probably don't need this.If you're a rookie or even just a teenager, this will give you lots of insight on how to interact with people, convey to people why your idea works best, and will help you avoid more serious confrontations either with you a loved-one, a parent, or a violent suspect on the streets.
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